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Clinic27 October 20202 min read

Current coronavirus information and infection protection on site

Unfortunately, we are still living in turbulent times. The current situation surrounding the coronavirus / COVID-19 has once again become more present in all our minds in recent weeks.

The key points in brief

  • As of October 2020This information describes the measures taken by Westfalenklinik in Dortmund for infection protection during the coronavirus pandemic.

  • Only come to your appointment if you are wellIf you have cold symptoms or symptoms of COVID-19, your treatment appointment will be postponed at no cost to you.

  • On siteTemperature check at reception, hand disinfection, AHA rule and no accompanying persons.

Dear patients,

unfortunately, we are still living in turbulent times. The current situation surrounding the coronavirus / COVID-19 has once again become more present in all our minds in recent weeks. Now is therefore the time for all of us to prepare ourselves even better and to make sure together that we get through this situation as well and as safely as possible.

Coronavirus update and measures on site

For your own protection, but also for ours, we have further improved our hygiene measures so that every treatment carried out with us can still be carried out promptly, safely and professionally today. Our guideline here is the regulation and protective measures of the RKI, the requirements of the federal and state ministries of health and local regulations.

Please therefore note the following information:

  • In the interest of everyone, please only attend your treatment appointment if you are in good health.
  • If you have cold symptoms or symptoms of COVID-19, or think you are suffering from such symptoms, we ask you to contact us early. Your treatment appointment will then be postponed at no cost to you.
  • Please arrive punctually for your agreed appointment, but not too early either.
  • Please do not bring any accompanying persons. Please ask your loved ones to drop you off in front of our entrance and pick you up again. We will be very glad to let the person accompanying you know when you are ready to be picked up.
  • At reception we measure your body temperature with a digital clinical thermometer. We kindly ask for your support and your understanding if we have to postpone your appointment because of an elevated body temperature.
  • Please disinfect your hands after entering our clinic premises and observe the AHA rule: keep your distance, follow the hygiene rules and wear a mouth and nose covering (“everyday mask”).
  • If you are still waiting for the result of a recent coronavirus test, we ask you to refrain from making a binding appointment for the time being until you have received the negative test result.
  • We receive our patients in different rooms and in this way effectively separate the patients’ routes.
  • Our rooms are also ventilated several times and cleaned daily. Please be understanding if this means that the waiting time may be somewhat longer.

Despite these measures, we try to keep the waiting time to a minimum and to make your stay with us as pleasant as possible. We wish you a good journey and, until then, please stay healthy.

Kind regards

Your Westfalenklinik team

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